Ben Edelman’s latest exposé illuminates deceptive Internet ads that trick users into paying for freeware. Firefox has been targeted by these scammers for a long time, and although there are folks at Mozilla working to bring down both the ads and the landing pages, it’s basically a game of whack-a-mole. I agree with Ben that search engines should take more responsibility for stopping the ads and protecting their users.
In our case, Google does take preventative measures, but they’re minimal and easily circumvented. Try to create an ad targeting U.S. searchers that contains “Firefox” in the title or body and you’ll be denied for trademark reasons. But make it “Firefox2″ and you’re on your way. In fact, there are ads running today that inexplicably contain “Firefox”. Google does allow the term for ads targeted at most other countries, but that doesn’t explain why I’d be seeing them here in the U.S. Anyone know what kind of loophole scammers are exploiting here?
We’re actually better off than other targeted products like Yahoo Messenger and Skype, because most of the fraudulent Firefox sites these days link to Firefox with the Google Toolbar in the hopes of earning a buck. That’s good, because they used to charge users directly and then serve Firefox-branded mystery meat. But it’s also bad, because it means Google is profiting doubly from these Firefox ads—once for the click and once for the toolbar (which pays many dividends in the long run). Google has been responsive to complaints about these ads, but reaction is certainly more profitable than proaction here. Of course, as Ben notes in his article: every engine seems equally negligent right now.
Tech heads I’ve talked to usually dismiss the scams because “those are just advertisements, anyway.” But when my mother searches Windows Live for “firefox”, what, exactly, is supposed to tip her off that the first three links are paid for?

Where I come from, highlighting things and putting them at the top of a list usually means “these are important” or “these are probably what you want.” Microsoft doesn’t even bother to identify the top links as ads; at least Google euphemistically whispers “Sponsored Links” out in right field. Even so, I’ve watched countless people click these links over the years, and not a single one has ever realized he was clicking an advertisement. I always ask.
So if we’re going to talk search engine scams, let’s begin with the claim of untainted results. Unfortunately, the people most likely to cry foul are such sticklers for academic nuance—the results are technically separate from the ads, after all—that the big picture is completely lost on them.
Update: Windows Live has since added a “Sponsored Sites” disclaimer (also out in right field, of course). Interesting.



October 11th, 2006 at 4:43 pm
It’s probably not suprising that there’s an entire industry built around providing the Firefox landing pages now. Just Google for ‘Metoma Ltd’ and you’ll end up with at least 3-4 dozen of them. I filed a trademark violation bug (344489) on a number of them and contacted Google a while back, and it appears most of them now redirect to mozilla.com. Whether or not it’s just a ploy to legitimatise their ad links is yet to be seen - but I’m hopeful that Google finally got around to killing their AdSense account :)
October 11th, 2006 at 8:13 pm
A good first step is to block all advertising within FireFox, including text ads, by default. Users can then select when and where they want ads. Doesn’t help the poor innocent ie users though.
As for search engines that disguise ads as search results, that sounds both highly unethical and possibly illegal. Sic the lawyers on ‘em.
October 12th, 2006 at 9:34 am
Another blogger on Planet Mozilla is pointing out another scam site http://www.ie7.com/
* From http://weblogs.mozillazine.org/gerv/archives/2006/10/cheeky.html
October 12th, 2006 at 1:53 pm
Well, I sposse im one of those ?% which relise that they arn’t the search results, but then agan I never click on them, so I suppose you arn’t talking about people like me ;-)
October 15th, 2006 at 6:49 pm
Install “CustomizeGoogle”, by CustomizeGoogle on your Mother’s computer then you can block all of the ads.
https://addons.mozilla.org/firefox/743/
Options include the ability to remove ads from Google, and you
can deemphasize the sites you consider spammy as well.
Would also install “Adblock” and “McAfee Site Advisor”.
November 1st, 2006 at 6:58 pm
That’s funny when I did the search on Live it says Sponsored Links in the same place it does on Google. Maybe things have changed in the past couple weeks?
November 1st, 2006 at 7:38 pm
Yup. That just changed.